Sales human handoff with Jev
Reps leave messy notes, emails, and call snippets. The CRM still owns Opportunity stage, quotes, and SLAs. Jev judges the text you provide so code can set a next-motion field or open a human queue. It does not send outreach or update ARR.
This unofficial page is the human handoff slice of the sales motion decisions pack. Intent: apply the Jev (TypeSafe System One) decision model to sales motion decisions human handoff. Primary search language: Sales Jev human handoff. Confirm patterns on docs.typesafe.ai. This site does not sell, issue, or proxy TypeSafe keys. Use a credential you already have from the console or a documented gateway.
Independent angle (cover ≠ clone): CRM-owned objects + Jev-on-notes (next motion, AE-ready, heat) — not a clone of a sales-automation landing page or rival CRM recipe IA.
Sales use-case context
Handoff is a first-class outcome for sales motion decisions, not a failure of Jev. When the CRM write-back worker cannot auto-act, a human sees a packed sales note / thread snippet — not a chat transcript. We do not ask Jev to write the reviewer essay.
Hub: Use cases. Compare, when the other tool is the real job: CRM workflows.
Human Handoff inputs
Humans should see what the model saw (filtered), not the warehouse dump you correctly refused to POST:
{
"note": { "id": "n-8821", "text": "CFO asked for a Q4 start; legal wants DPA first.", "source": "call" },
"opp": { "stage": "discovery", "arr_band": "50-100k", "days_in_stage": 18 },
"playbook": { "ae_ready": "Budget + timeline + next meeting, or a named blocker." }
}Decision signals and actions
| Signal | Typical reason enum (you name it) |
|---|---|
| next_motion.confidence below floor | unclear_motion |
| next_motion == other | unmapped_motion |
| ae_ready in the 0.45–0.55 band | ambiguous_readiness |
| legal_block | legal_assist |
These are application outcomes next to HTTP 200, not invented TypeSafe status codes.
Send the reviewer:
- note.id + the filtered state
- next_motion choice, probabilities, confidence
- heat.score and ae_ready.noul
- Which threshold fired
- Safe default already applied (no AE steal, no quote issued)
Do not treat a Noul of 0.5 as a “medium” sales motion decisions score — it means yes and no are equally likely. Conjunctions stay in your code.
Guardrails and escalation
Do not page humans on a single Score unless your conjunction says so. Pair with confidence thresholds. TypeSafe’s confidence-gated examples use a lower bar for recoverable reads than for irreversible actions. Those numbers are illustrations. For sales motion decisions, treat ae_accept as the high bar (reassigning an Opportunity to an AE or issuing a commercial concession). Tune on labels — see offline evaluation.
Evaluation and rollout notes
Write the gold label back into the offline set. That is how floors move. Pin jev-1.13.0 (the versioned id) after you fit thresholds. jev-latest and the marketing line jev-1.13 can move. Log the response model. TypeSafe’s published list price for jev-1.13 is $0.042 per million input tokens (vendor claim — confirm on the models page); output tokens are free on that same page. Unused distractors still bill as input.
Official Python and JavaScript SDKs read TYPESAFE_API_KEY and retry documented 429/529. This site does not sell, issue, or proxy TypeSafe keys. Use a credential you already have from the console or a documented gateway.
Pack map
| Slice | Page |
|---|---|
| Graph and primitives | decision workflow |
What may enter state |
input contracts |
| What to gather first | evidence collection |
| Atomic rules | policy checks |
| Act / review / abstain | confidence thresholds |
| Reviewer payload | you are here |
| What to persist | audit trail |
| How it breaks | failure modes |
| Labeled replay | evaluation |
| Shadow → canary | production rollout |
FAQ
Is handoff a Jev failure? No. It is a first-class outcome. Abstention is “no auto action”; handoff is the queue you send that case to (glossary).
Should Jev draft the reviewer note? No. Send structured answers. Generation is the wrong job.
Where is the rest of the Sales pack? Start with Sales confidence thresholds and Sales audit trail. Cluster hub: Use cases.
Does Jev replace the CRM workflow engine? No. Salesforce-class workflows still own objects and SLAs. Jev labels messy notes so those workflows can fire. See vs CRM workflows.
Can Jev draft the follow-up email in this pack? Not here. Generate elsewhere; keep this call as typed decisions so you can audit next_motion.
What this page does not claim
- No invented win-rate or cycle-time lifts.
- Schema-safe next_motion ≠ the buyer named a real budget.
- Not official TypeSafe documentation.
- Official TypeSafe status, or that jev.pro issues API keys.
- That a schema-constrained answer is automatically factually correct.
Disclaimer
This is an independent unofficial site and is not affiliated with TypeSafe AI; official documentation is available at https://docs.typesafe.ai.
Primary documentation: https://docs.typesafe.ai. Hub: Use cases.
Sources
Public TypeSafe or adjacent documentation only. No private claims.